Shipping Policy

Effective Date: 25 August 2026

At Kii_Hoo, we carefully pack every order to ensure your jewellery reaches you safely and securely.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

  • Standard delivery usually takes 3–7 business days after dispatch.

  • Delivery times may vary depending on your location, courier service, weather, or other circumstances beyond our control.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • Free shipping may be offered during selected promotions or on qualifying orders.

4. Order Tracking

Once your order is dispatched, tracking details may be shared with you through your registered email, phone number, or other available communication channels.

5. Incorrect Address

Please ensure that your shipping address and contact details are correct before placing your order. Kii_Hoo may not be responsible for delays or additional charges caused by an incorrect or incomplete address.

6. Delayed or Lost Orders

If your order is delayed, damaged, or appears to be lost during transit, please contact us with your order details. We will coordinate with the courier service to assist you.

7. Contact Us

For shipping-related questions, please contact us through the Contact Us page on KiiHoo.in.

Kii_Hoo
Jewellery made to complete your look.